Your order will be processed and shipped within 48 hours of placing it. Once shipped, delivery typically takes 7-12 days depending on your location.

Shipping times vary by country:

• United States: 7-10 days (Average: 8.5 days)
• Canada: 9-13 days (Average: 11.1 days)
• Australia: 9-13 days (Average: 11.3 days)
• United Kingdom: 7-11 days (Average: 9.2 days)

Please note, shipping times are estimates and may vary depending on your location.

We offer free international shipping on orders over $100. This offer is valid for supported countries, which will be listed at checkout.

Please be aware that PO box and post office addresses are not supported for all countries.

Supported countries and shipping rates are subject to change without notice.

If duties and taxes have been prepaid during checkout, you should not be responsible for any additional charges upon delivery. However, should there be any charges upon delivery, we will reimburse you in full upon receiving proof of payment and the successful delivery of your package within 14 days.

Australian Orders:
Please note, all orders shipping to Australia will include a service tax (GST) in accordance with Australian import tax laws. For further details, please refer to the ATO (Australian Taxation Office) website.

We understand how important it is to receive your order on time.

If your order has no tracking updates, remains pending, or is still in transit beyond the following timeframes:

• 45 days from shipping (Australian orders)
  
• 60 days from shipping (international orders)
  

You may be eligible for a replacement or refund.