Frequently Asked Questions
Please see below for answers to common questions from customers
FAQ
Can I collaborate with The Messiah Collection on social media?
We believe in sharing faith, beauty, and purpose through community. If you feel aligned with our message and mission, we would truly love to connect with you.
Please reach out to us at info@themessiahcollection.com and tell us a bit about yourself. We’re always open to partnering with those who want to spread light and meaning through what they create.
How long does shipping take?
Shipping times vary depending on your location.
Please refer to our Shipping Page for full details and estimated delivery times.
I didn’t receive an order or shipping confirmation. What should I do?
We’re sorry to hear that.
Sometimes confirmation emails may go to your junk or spam folder, or there may have been a small error in the email entered at checkout.
If you can’t find your confirmation, please contact us as soon as possible at info@themessiahcollection.com. We’ll verify your order and resend your confirmation details.
Do you accept returns?
We offer refunds for items that are faulty or arrive damaged. In this case, you do not need to return unless we specify.
We encourage you to choose carefully before purchasing. If your item does arrive with a fault, please see our returns page for instructions.
Still have questions?
We’re here to help - reach out and someone from our customer service team will gladly assist you. Be sure to include your order number (if you have one).